Human-Computer Interaction II: Cognition and Culture

Massive Open Online Course

Human-Computer Interaction II: Cognition and Culture

Course Description

Get into the user’s mind to understand the techniques for designing and evaluating user-centered systems that integrate with and influence the world around us. In order to expand the scope through which you view human-computer interaction, you’ll start by going further inside the user’s mind to understand the role of mental models in guiding a user’s interaction with your system. By the end of the course, you’ll have a good understanding of the mental models of your users and how representations can be used to correct those mental models.

This course takes you through lessons 9 through 13 of CS 6750: Human-Computer Interaction as taught in the Georgia Tech Online Master of Science in Computer Science (OMSCS) program.

What You Will Learn

  • The role of mental models in guiding human interaction with user interfaces
  • The role of representations in informing the development of accurate mental models
  • The sorts of errors, slips, and mistakes humans are prone to and how to address them
  • Methods for decomposing human interaction into manipulable chunks
  • Hierarchical task analysis for understanding assumptions about human knowledge and ability
  • Distributed cognition for designing larger systems comprised of humans and interfaces
  • GOMS (Goals, Operators, Methods, and Selection) models for articulating user interaction with a system

How You Will Benefit

  • Understand how human cognition interacts with user interfaces, and how user interfaces in turn interact with the world.
  • Design interfaces that consider what the user knows and what is going on around the user
  • Understand the role of mental models in guiding human interaction with user interfaces.
  • Understand the role of representations in informing the development of accurate mental models.
  • Become familiar with the sorts of errors, slips, and mistakes humans are prone to and how to address them.
  • Understand how society affects the designs we create.
  • Learn how design can be used to address societal problems.
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    Taught by Experts in the Field
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